Please follow the given steps and send the Challenge Key from the licensing service console along with a screenshot of the remaining license and locked license file to support@tzunami.com.
- Click C:\Program Files (x86)\Tzunami\Deployer 3.5 Licensing Service and run LicensingConsole.exe. The Tzunami Licensing Service Console window appears.
- Select Lock License Tab.
- Read the message carefully and select ‘I understand the meaning of locking the license and I wish to continue’ option in the Lock License tab. This will enable Save License & Lock button.
- Click Save and Lock License. Licensing Service Console window appears asking you ‘Please type the “licensing service” in the textbox below.
- Type ‘licensing service’ in the Text box and click Ok and save the locked license file.
- Go back to the "Licensing Service" tab and take a screenshot of the remaining quota and save it.
- Copy the Challenge Key.
- Send the locked license file, screenshot, and the new Challenge Key to support@tzunami.com.