These logs are located within the Tzunami Exporter Installation Directory. The default path for the Exporter Installation folder is as follows:
C:\Program Files (x86)\Tzunami\Deployer 2.7\Exporters\<ECM-Name>
**<ECM-Name> depends on which Exporter you have installed, e.g. LiveLink/DocuShare/eRoom and so on.
Within this folder, locate the folder titled "logs." When these files are requested, please zip the entire 'Log' folder and send it to the support team.