These logs are located within the Tzunami Exporter Installation Directory.  The default path for the Exporter Installation folder is as follows:

C:\Program Files (x86)\Tzunami\Deployer 2.7\Exporters\<ECM-Name>

**<ECM-Name> depends on which Exporter you have installed, e.g. LiveLink/DocuShare/eRoom and so on.

 

Within this folder, locate the folder titled "logs."  When these files are requested, please zip the entire 'Log' folder and send it to the support team.

 

EXinstallogs.PNG